Cookies
Zhan Associates Cookie Policy
Last updated: 11 July 2026
This Cookie Policy explains how Zhan Associates (the trading name of Zhan Enterprises Ltd, company number 11849088, registered in England and Wales) uses cookies and similar technologies on www.zhanassociates.co.uk (the “website”). It should be read alongside our Privacy Policy, which explains how we handle personal data more generally.
By continuing to use the website, or by accepting cookies through any banner we display, you consent to the use of cookies as described below. You can withdraw or change your consent at any time using the method set out in the “Managing your cookies” section.
What cookies are
Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They allow the website to recognise your device, remember your preferences, keep the site secure, and understand how the site is being used. Similar technologies — such as pixels, tags, and local storage — perform comparable functions, and references to “cookies” in this policy include those technologies.
Cookies may be “session” cookies, which are deleted when you close your browser, or “persistent” cookies, which remain until they expire or you delete them. They may be set by us (“first-party” cookies) or by a third-party service we use (“third-party” cookies).
The cookies we use
We keep our use of cookies to a minimum. The categories below describe what we use, and what we may introduce as the website develops.
Strictly necessary cookies. These are essential for the website to function and cannot be switched off in our systems. They are usually set only in response to actions you take, such as submitting an enquiry form, or they support the security and stable delivery of the site. Our website runs on WordPress and uses a caching and performance layer (LiteSpeed), which may set necessary cookies to deliver pages efficiently and protect the site. Our enquiry and consultation forms are handled by a third-party form provider (Formspree), which may set necessary cookies to process a submission and guard against spam. Because these cookies are essential, they do not require consent, but you can block them in your browser settings — though parts of the website may then not work properly.
Analytics and performance cookies. We may use analytics cookies to understand how visitors find and use the website — for example, which pages are viewed, how long visitors stay, and whether they encounter errors. This information is used only to improve the website and the clarity of the information we provide. Where analytics cookies are in use, they are set only with your consent, and the data is collected in aggregate wherever possible so that it does not identify you personally. If and when we introduce an analytics provider, this policy will be updated to name it and describe the cookies it sets before those cookies are activated.
Functionality cookies. We may use cookies that remember choices you make — such as dismissing a notice — so that your experience is more consistent across visits. These are used only to support the functioning of the site and are not used to track you across other websites.
We do not use cookies to build advertising profiles, and we do not sell data gathered through cookies. Zhan Associates products do not carry third-party advertising.
Third-party services
Some cookies may be set by third-party services we rely on to operate the website, including our hosting and performance provider and our form-handling provider. These providers set cookies under their own policies and for the purposes described above. As the website develops, we may add further services — for example, an analytics tool or an embedded scheduling or chat feature — each of which may set its own cookies. Where we do, we will update this policy and, where required, seek your consent before those cookies are set.
Managing your cookies
You can control and manage cookies in several ways:
Through any cookie banner or preferences control we display on the website, where you can accept or decline non-essential cookies and change your choice at any time.
Through your browser settings, where you can block or delete cookies already stored. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is set. The method varies by browser — consult your browser’s help function for instructions. Please note that blocking strictly necessary cookies may prevent parts of the website, including our enquiry forms, from working.
Restricting cookies will not stop you browsing the main content of the website, but it may affect its functionality.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the services we use or in the law. The “last updated” date at the top of this page shows when it was last revised. We encourage you to review it periodically.
Contact
If you have any questions about our use of cookies, please contact us at support@zhanassociates.co.uk or on 07550 030156. For more about how we handle personal data, please see our Privacy Policy.