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Specialist Workplace Defence · England and Wales

Facing disciplinary action or dismissal? Protect your job, reputation and future.

Specialist disciplinary hearing representation for employees across England and Wales.

Disciplinary hearing representative, gross misconduct representation, disciplinary and dismissal appeal representation and employment tribunal claim preparation, provided under the statutory right to be accompanied. Representation outside Birmingham and the wider West Midlands is delivered virtually, by Microsoft Teams or Zoom, as part of the same service and at the same fixed fee.

When your job and your good name are on the line, you should not have to stand alone. Zhan Associates steps in at your side, from the first worrying letter to the moment the hearing ends. We prepare your case with care, protect your rights under Section 10 of the Employment Relations Act 1999, and speak with authority in the room when it matters most. Steady support. Fixed fees, agreed before any work begins.

The reality

What happens if you face a disciplinary hearing alone?

Your employer does not walk in alone. They arrive with a manager who has rehearsed the allegations, an HR adviser who has run this process many times before, an investigation file assembled over weeks, and a note-taker recording every word you say.

Most employees walk into that room with none of it. No preparation, no strategy, and no one to challenge the evidence or the procedure. Decisions made in that hour follow you: onto your record, into your reference, and into any tribunal claim that follows.

The ACAS Code of Practice sets the standard of fairness your employer must meet. It only protects you if someone in the room holds them to it.

Stage 01

Investigation

Evidence is gathered, often before you know the case against you exists.

Stage 02

Invitation letter

The allegations arrive in writing, with a hearing date that is closer than it should be.

Stage 03 · Highest risk

Disciplinary hearing

The decisive room. What is said, and challenged, here shapes everything after.

Stage 04

Outcome

Warning, sanction or dismissal, issued in writing, with a short window to respond.

Stage 05

Appeal

Your internal right to challenge the decision. Grounds matter more than grievances.

Stage 06 · Strict deadlines

Employment tribunal

Six months to claim where the relevant date falls on or after 1 October 2026, three months less one day before that. Miss it, and the strongest case dies.

Almost every disciplinary that ends badly was decided in the fortnight before anyone used the word hearing.

Find your stage

Where are you in this right now?

You have just seen the six stages. Tell us which one you are at, and we will show you the service built for it and the free guide that explains it. There is no wrong answer, and nothing to sign up to.

Choose the option closest to where you are. Nothing here is a substitute for advice on your own case, which is what the free consultation is for.

Where a sanction has been imposed, the appeal is the route to challenge it internally. Grounds that target procedural failure, evidential gaps and inconsistent treatment carry further than a restatement of the defence, and the outcome letter sets the deadline to lodge them.

Book a free consultation about this

A negotiated exit converts uncertainty into agreed terms: reference, notice and a settlement figure. It works from a prepared position built on the leverage in the case, and a statutory settlement agreement is signed off by an independent adviser at the end.

Book a free consultation about this

Test the process

Did your employer follow the Code?

The ACAS Code sets out what a fair disciplinary process looks like. Mark each step below yes, no or not sure, and see which points are worth raising, each tied to the paragraph of the Code that covers it. This is the 2015 Code, the version in force. It is general information, not a view on your case.

1Were the allegations put to you in writing, in enough detail to answer? ACAS Code 2015, paragraph 9
2Were you given the written evidence, including any witness statements, before the hearing? ACAS Code 2015, paragraph 9
3Were you told in advance of your right to be accompanied? ACAS Code 2015, paragraph 10
4Was there an investigation to establish the facts before any decision was made? ACAS Code 2015, paragraph 5
5Were the investigation and the decision handled by different people, where that was practicable? ACAS Code 2015, paragraph 6
6At the hearing, were you able to state your case, ask questions and call witnesses? ACAS Code 2015, paragraph 12
7If a sanction was imposed, were you offered the right to appeal it? ACAS Code 2015, paragraphs 26 to 27

This reflects the ACAS Code of Practice on disciplinary and grievance procedures dated 11 March 2015, which is the version currently in force. A revised Code was published in draft on 30 July 2026 and is not in force. This is general information about the standard the Code sets. It is not an assessment of your case and not a prediction of any outcome. These seven are the headline checkpoints. The full Position Review works through thirty-two, and a forensic review is what tests the procedure against your own facts.

Free tools

Work through it properly

The seven questions above are the headline checkpoints. If you want to go further, two longer tools take the whole process apart. Both are free, neither asks for an email address, and nothing you enter leaves your device.

Position Review

Thirty-two questions on how your employer has handled the process, each tied to a numbered paragraph of the ACAS Code 2015. Fifteen minutes, and it gives you the points to raise and the deadlines to diarise.

Review the process

Appeal Analyser

For when a decision has already been made. It works out which grounds of appeal are open to you, how well evidenced each one is, the order to put them in, and the structure to write the appeal into.

Analyse the grounds

Free, with nothing to sign up for. Both run entirely in your browser: nothing you enter is sent to us or stored anywhere. Both give general information measured against the ACAS Code of Practice dated 11 March 2015, which is the version in force. Neither assesses your case and neither predicts any outcome.

The answer

A specialist on your side of the table

Zhan Associates exists for one purpose: to defend employees inside the processes that decide their working lives. Three disciplines, applied to every case.

Forensic case review

Every allegation is tested against the evidence that is supposed to support it, and every step your employer has taken is benchmarked against the ACAS Code of Practice. Procedural failures are not technicalities. They are leverage, and tribunals can adjust awards by up to 25% for them.

Evidence · Procedure · Leverage

In-room advocacy

Under Section 10 we put your case, sum it up, respond on your behalf to views expressed, and confer with you throughout the hearing. We attend as a trade union representative accredited by Unite the Union as competent to accompany a worker, which is one of the three categories the section specifies, so the standing is stated rather than assumed. You are no longer the only unprepared person in the room, because you are no longer unprepared, and no longer alone.

Section 10 · ERA 1999

Fixed, salary-banded fees

Every fee is fixed, scaled to your salary band, and agreed in writing before work begins. No hourly billing, no escalating costs, and no VAT. Zhan Associates is not VAT registered, so the fee you see is the fee you pay.

Certainty · Before work begins

What we defend

Support across the whole dispute

Disciplinary representation

Misconduct, gross misconduct and capability hearings. Prepared defence, statutory in-room advocacy, and every procedural failure put on the record.

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Settlement negotiation

Without-prejudice positioning built on the leverage in your case, for clients whose best outcome is an exit on strong, agreed terms.

Explore this service

Grievances

Raising a grievance is a protected step, and how it is written shapes everything that follows. Our guide sets out how to put one that has to be answered. We do not attend grievance hearings.

Read the guide

Appeals

Grounds of appeal drafted to target what appeals can actually correct: procedural failure, evidential gaps and inconsistent sanctions, with representation at the hearing.

Explore this service

ACAS Early Conciliation

The mandatory gateway before tribunal, used properly: a benchmarked settlement position, a written position statement, and the time limits managed.

Explore this service

Tribunal preparation

ET1 claims drafted at three tiers, from straightforward claims to complex discrimination and whistleblowing cases, with deadlines verified first.

Explore this service

Why Zhan Associates

Experience that changes the balance in the room

35+

Years’ experience in the public and private sector

10

Years as a senior workplace representative

E&W

Coverage across England & Wales

100%

Confidential from first contact

Client experience

In their words

It was a very intimidating experience. Having Zhan Associates represent me during my disciplinary hearing made all the difference.
Jane P — Disciplinary Hearing
Shakil supported me throughout a very challenging period. His calm, structured approach took the pressure off entirely.
Chris D
Shakil helped me a lot throughout my case. I really appreciated his support, professionalism and the way he represented me. I felt listened to, supported and well prepared at every stage.
M.L
Shakil Dixon was honestly such a good representative to have on my side. Not once did he allow unjust comments and illegal made up rules to go past him, each of them challenged.
A.M

How it works

Five steps, from first call to outcome

Free consultation

A confidential 15-minute call. Tell us what has happened; we tell you where you stand.

Case review

Your documents are reviewed forensically: allegations, evidence and procedure.

Strategy

A written defence position, with your fixed fee confirmed before any work begins.

Representation

We attend the hearing with you and put your case under Section 10.

Outcome

Debrief, outcome analysis, and next steps, whether appeal, settlement or tribunal, mapped clearly.

Transparent fees

Fixed fees, scaled to your salary

Fairness in pricing mirrors fairness at work: the same service should not cost a warehouse operative what it costs a director. Five salary bands set your fee, fixed in writing before work begins.

Band AUnder £30,000
Band B£30,000 – £39,999
Band C£40,000 – £59,999
Band D£60,000 – £79,999
Band E£80,000+

Settlement & tribunal services

Every fee is fixed and confirmed in writing before work begins. Zhan Associates is not VAT registered, so no VAT is charged, so the fee you see is the fee you pay.

Time limits are unforgiving

Effective from 1 October 2026, the time limit for most employment tribunal claims is six months, not three.

The extended limit applies where the relevant date, usually the dismissal or the act complained of, falls on or after 1 October 2026. Where that date is earlier, the previous limit of three months less one day still governs your claim.

Either way the clock is already running, and an internal appeal does not stop it. Notifying ACAS is what pauses it. A longer deadline changes the point at which a claim becomes impossible, not the point at which acting becomes sensible: the earlier you move, the more remains open to you, from postponement and preparation through to negotiation. Read what changes in October 2026.

Interactive · Indicative only

Which time limit applies to you?

Enter one date and see which limit applies and an indicative last day. The limit is six months where the relevant date falls on or after 1 October 2026, and three months less one day before that. It is a guide to the rule, not your deadline, which we confirm on the free consultation.

This is general information, not advice on your case. It does not account for ACAS Early Conciliation, which changes the dates: notifying ACAS pauses the clock, and since 1 December 2025 that conciliation period can run up to twelve weeks rather than six. Different claims can also carry different limits. Treat any date shown as the earliest possible last day, and confirm your real deadline before you rely on it. An internal appeal does not pause the clock. Notifying ACAS is what pauses it.

Free tools

Work out what your case could be worth

A tribunal award and a settlement are two different figures, reached in two different ways, and most people asking about compensation are really asking about one or the other without realising it. Start with the tribunal figure if nothing has been offered yet. Start with the settlement tool if an offer is already on the table, or you expect one soon.

One question points you at the right tool. Has a settlement offer been made, or do you expect one soon?

Start with the tribunal figure. It works out what a tribunal might award, before anything has been offered.

Work out the tribunal figure

Start with the settlement range. It frames what a negotiated exit might be worth when an offer is on the table or expected.

Work out a settlement range

Questions, answered plainly

Frequently asked questions

Yes, that is the core of what we do. The statutory right to be accompanied under Section 10 of the Employment Relations Act 1999 applies to workers regardless of union membership, with no qualifying period. If you are not unionised, or joined too recently for your union to act, we step in immediately.

It is the law that gives workers the right to be accompanied at disciplinary and grievance hearings. The companion may put and sum up your case, respond on your behalf to views expressed at the hearing, and confer with you throughout. It is the statutory foundation for everything we do in the room.

Section 10 of the Employment Relations Act 1999 specifies three categories of companion: a fellow worker, an official employed by a trade union, and a trade union representative certified by their union as competent to accompany a worker. We attend in the third category, as a trade union representative accredited by Unite the Union as competent to accompany a worker. Where your request to be accompanied is reasonable, your employer must agree to it. You do not need to be a union member yourself.

Yes. We provide direct, in-room representation at disciplinary and appeal hearings across England and Wales, in person or by video. We do not attend grievance hearings. If your representative is unavailable on the proposed date, the law allows the hearing to be postponed to a reasonable alternative within five working days.

Yes. Our Negotiation Strategy service builds a without-prejudice settlement position from the procedural leverage in your case. Where a formal settlement agreement is reached, the law requires sign-off by a relevant independent adviser. We prepare the position and coordinate that final step.

Yes. Early Conciliation is the mandatory first step before almost any tribunal claim. We prepare your position statement, benchmark a realistic settlement range and manage the process, including the effect on your tribunal time limits.

Yes. We draft ET1 claims at three tiers, from straightforward single claims (salary-banded, from £495) through to complex discrimination, whistleblowing and constructive dismissal claims, plus urgent drafting and amendments where deadlines are close.

Insights

Latest from our workplace defence desk

No obligation, no commitment

What happens when you contact us

Within 24 hours We come back to you and arrange your free 15-minute consultation. Urgent matters are picked up the same day.
On the call You explain what has happened. We tell you where you stand, plainly and in confidence.
Honestly, either way We tell you whether representation is worth it in your case. Sometimes the answer is that you do not need us.
Before you commit The service, your salary band and the exact fixed fee are confirmed in writing. Nothing is chargeable until you agree.

Confidential · Free 15-minute consultation

Don’t face your employer alone.

What’s said in the room matters. Tell us what has happened, and within one free call you will know where you stand, what it costs, and what happens next.